Terms of Service

Last updated: 11 April 2026

Welcome to GENEVA BIOLABS. These Terms of Service (“Terms”) apply to your access to and use of our website, related online services, and any purchase of GENEVA BIOLABS products. By accessing our website, using our services, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our website, services, or products.

In these Terms, “GENEVA BIOLABS”, “we”, “us”, and “our” refer to GENEVA BIOLABS.

1. Access and Account

By using our services, you confirm that:

· You are at least 18 years old and have legal authority to enter into these Terms.
· You will provide accurate, current, and complete personal information, including your name, email address, billing address, and shipping address.
· You are responsible for keeping your account credentials secure and for all activity that occurs under your account.
· You will not transfer, assign, or share your account with any other person.

2. Our Products

We make reasonable efforts to present our products accurately on our website. However, variations in colour, packaging, or appearance may occur due to screen settings, lighting conditions, product updates, or manufacturing changes. Products may be changed, discontinued, or limited in availability at any time without prior notice.
Product Disclaimer
GENEVA BIOLABS products are compounds intended strictly for use in laboratory settings and are not for resale. Product information is provided for reference purposes only.

3. Orders

When you place an order through our website:
· Your order is an offer to purchase the selected products.
· Your order is accepted only when payment has been successfully processed and we have sent you an order confirmation email.
· We may accept, decline, modify, or cancel any order at our sole discretion.
· If we are unable to fulfil your order, we will notify you using the contact details you provided.
· All purchases must be for legitimate personal use and must not be for resale, distribution, or export without our prior written authorisation.

4. Pricing and Billing

· All prices are listed in Australian Dollars (AUD) and may change without notice.
· Discounts, promotions, and special offers may be changed or withdrawn at any time.
· Discounts and offers do not stack. Only one discount, coupon, or promotional offer may be applied to an order. If more than one offer could apply to the same cart, the offer with the greatest value will be applied automatically.
· The price shown at checkout is the final price, excluding applicable taxes, customs duties, import fees, or similar charges unless expressly stated otherwise.
· You must provide accurate and complete payment information.
· By submitting payment, you confirm that you are authorised to use the payment method provided, that the payment information is true and complete, and that you agree to pay all charges, including shipping costs and any applicable taxes.

5. Shipping and Delivery

· Delivery times are estimates only and are not guaranteed.
· Orders are generally dispatched within 1–2 business days using express postage Australia-wide.
· International shipping is available to the United States, European countries, and other international destinations.
· Risk of loss passes to you once the package is handed to the shipping carrier.
· We are not responsible for delays caused by postal services, customs processing, or events beyond our reasonable control.
· Further details are available in our Shipping & Returns Policy.

6. Intellectual Property

All content on our website, including text, images, graphics, videos, logos, trademarks, and other materials, is owned by GENEVA BIOLABS or its licensors and is protected by applicable intellectual property laws. You must not copy, reproduce, modify, distribute, publish, or publicly display any content without our prior written permission. Unauthorised use of our intellectual property may result in legal action.

7. Third-Party Links and Tools

Our website may include links to third-party websites, tools, or services. These links are provided for convenience only and are made available “as is” without warranties or endorsements. We are not responsible for the accuracy, availability, or content of third-party websites. Your use of third-party links and tools is at your own risk, and we encourage you to review their terms and privacy policies before using them.

8. Privacy

Your personal information is collected and handled in accordance with our Privacy Policy. By using our website, you consent to the collection, processing, and transfer of your personal information as described in that policy.

9. Feedback and User Content

· Any feedback, reviews, comments, or suggestions you submit to GENEVA BIOLABS may be used by us under a perpetual, worldwide, royalty-free licence for business, operational, and marketing purposes.
· We are not required to keep submissions confidential or provide compensation for them.
· You must not submit content that is unlawful, defamatory, obscene, misleading, harmful, or otherwise inappropriate.
· You are solely responsible for any content you submit.

10. Errors and Omissions

Our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, or promotions. We may correct errors, update information, or cancel orders at any time, including after an order has been submitted, without prior notice.

11. Prohibited Uses

You agree not to use our services for any of the following purposes:
· Any unlawful, fraudulent, or unauthorised purpose.
· Infringing the intellectual property rights of GENEVA BIOLABS or any third party.
· Transmitting viruses, malware, or other harmful code.
· Harassing, defaming, threatening, or otherwise harming others.
· Misrepresenting your identity, authority, or affiliation.
We may suspend or terminate your access to our services if you engage in any prohibited use.

12. Termination

We may suspend or terminate your account and access to our services at any time, without notice, if we believe you have breached these Terms. You remain responsible for all amounts owed up to and including the date of termination. Any provisions intended to survive termination will continue to apply, including those relating to intellectual property, limitation of liability, indemnification, and governing law.

13. Warranties and Consumer Guarantees

Our website, services, and products are provided on an “as is” and “as available” basis, subject to any rights, guarantees, warranties, or remedies that cannot be excluded under applicable law, including the Australian Consumer Law. To the maximum extent permitted by law, we make no other warranties, representations, or guarantees, whether express or implied, including any guarantee that our website will be uninterrupted, error-free, secure, or suitable for your intended purpose. Your use of our products and services is at your own risk.

14. Limitation of Liability

To the maximum extent permitted by law, and subject to any rights, guarantees, warranties, or remedies that cannot be excluded under applicable law, including the Australian Consumer Law, GENEVA BIOLABS and its directors, employees, affiliates, and partners will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of our website, services, or products. Our total liability for any claim will not exceed the amount you paid for the specific product giving rise to the claim.

15. Indemnification

You agree to indemnify GENEVA BIOLABS, its affiliates, directors, employees, and partners from and against any loss, damage, liability, claim, cost, or expense arising from your breach of these Terms, misuse of our services, or violation of any applicable law.

16. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect.

17. Waiver and Entire Agreement

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. These Terms, together with our Privacy Policy, Shipping & Returns Policy, and Refund Policy, form the entire agreement between you and GENEVA BIOLABS regarding your use of our website, services, and products.

18. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Australia. You agree to submit to the exclusive jurisdiction of the courts of Australia for the resolution of any dispute arising under or in connection with these Terms.

19. Changes to These Terms

We may update these Terms at any time by posting a revised version on our website. The “Last updated” date at the top of this page will indicate the most recent revision. Your continued use of our website or services after any changes are posted constitutes your acceptance of the updated Terms.

20. Contact

If you have any questions about these Terms of Service, please contact us:

Email: support@genevabiolabs.com

Hours: Monday–Friday, 9:00 AM – 5:00 PM AEST